Vet Emergency Service at Boronia
Our clinic is open from 7 AM to 8 PM on weekdays. For urgent cases after hours or on weekends, we offer an emergency on-call service and can meet you at the clinic within 10 minutes.
Great
503 reviews on
I’ve been to AMC three times now. All times were emergencies and they made the time to see my sick dog very quickly everytime. They spoke with me about my options, talking me through the prices for different options. I recommend their service to others.
We understand how stressful a crisis can be, and our experienced team is here to guide you through with warmth and expertise.
Identifying an Emergency
Breathing Difficulties
Laboured or noisy breathing may signal lung or airway issues.
Seizures or Collapses
Sudden convulsions or unresponsiveness needs immediate attention.
Severe Bleeding
Any significant blood loss, especially if it does not stop, is critical.
Suspected Poisoning
Ingestion of toxic substances, including human medications or chemicals.
Trauma or Accident
Injuries from falls, car accidents, or animal bites.
Ongoing Vomiting or Diarrhoea
Ongoing Vomiting or Diarrhoea can lead to dehydration and worsen fast.
New Clients vs. Existing Clients
New Clients
We welcome emergencies from all pet owners. However, if you’re not a regular AMC Boronia Vet client, please consider:
Contacting Your Regular Vet: If they’re still open, they’ll have immediate access to your pet’s history.
Forwarding Medical Records: If possible, please email past records to info@amcboronia.com.au before or upon arrival. This extra step helps us diagnose and treat your pet more quickly.
Existing Clients
If you’re already an existing client of AMC Boronia, we’ll have your pet’s records on hand and can jump straight into care.
If We Can’t See Your Pet Immediately
| Situation | Recommended Next Steps |
|---|---|
High Demand at Our Centre | Our nurses or vets may be assisting another critical case. If delays occur, please contact a 24-hour facility listed below. |
After Hours & We’re Unavailable | Call one of the following emergency centres:- AEC Mount Waverley, Frankston, Moorabbin: 9803 8122- MASH Ringwood: 1800 838 787- VRH Dandenong: 1300 385 874 |
Travel Difficulties | If you can’t get here safely, ring a 24-hour service right away. They can offer guidance until you arrive. |
Stress-Free Visits
- Initial Phone Triage
When you ring us, we’ll listen carefully to your concerns. We’ll guide you on whether to come straight in and, if so, how to transport your pet safely. This ensures we’re as prepared as possible when you arrive. - Gentle Handling & Calming Environment
At the clinic, our team handle you and your pet in a calm, reassuring way. Soft voices, comforting touches, and a gentle approach help reduce anxiety for both pets and owners. - Immediate Assessment
Our vet quickly checks vital signs and injury severity. If your pet is in pain, we provide prompt relief, whether that’s medication, oxygen, or stabilising a wound. Critical cases are prioritised first. - Treatment & Monitoring
Depending on what we find, we may run tests, administer fluids, or begin other treatments. Throughout the process, we stay close by your pet’s side, offering both medical care and a reassuring presence. - Ongoing Care
We keep you informed at every stage. From diagnosis to next steps, we explain the situation clearly and answer any questions. Our goal is to ensure you leave feeling calmer, knowing your pet is in caring hands.
Aftercare & FAQs
Can you offer advice over the phone without seeing my pet?
Unfortunately, we can’t diagnose or recommend treatment without examining your pet in person. It wouldn’t be safe or accurate.
How do I handle my injured pet?
Remember that even the most well trained and loving pet can behave differently when feeling ill or in pain. Approach all injured pets with caution. Despite your natural wish to comfort your ill or wounded pet, do not place your face or hands near his or her head until you can assess your pet's condition.
If you feel you cannot safely manage the emergency situation, ask your regular vet or AMC.
What if my pet’s situation doesn’t seem like an emergency, but I’m still worried?
It’s better to check. Give us a call at 03 9762 2555. We’ll help you decide if an immediate visit is needed.
Do you always have a vet on-site after hours?
Our team does its best to accommodate urgent cases. If we’re busy with another emergency or are unavailable, we may refer you to a 24-hour facility to ensure your pet receives timely care.
How do I pay for an emergency visit?
We can discuss costs and payment options once your pet is stable. Some owners use pet insurance—check your policy for emergency coverage.
Can my pet stay overnight at your clinic if they need post-surgery care?
Absolutely. We have overnight facilities where your pet can rest safely and comfortably after surgery. While our clinic is not staffed 24/7, we ensure your pet is settled and monitored appropriately before the team leaves and checked on promptly during operating hours. For pets needing continuous overnight care, we can recommend a 24-hour specialist facility.